Color Consultations: The RIGHT Questions To Ask

Everybody knows EXACTLY what they want but sometimes they don't know how to put it into words because they don't exactly know what it all means.

These questions may not apply to each client every time they sit in your chair but is good to know all the possible questions to ask just in case.

The example I will give will be for a client going more blonde.

First off always ALWAYS ask for inspiration pictures. This is the quickest way to get an idea of what they are searching for. After looking through the photos then go through these questions.

1: Tell me what you are specifically liking about this photo.

2: Does this blonde look warm, cool or neutral to you?

3: Does your current hair look warm cool or neutral to you?

4: What is your biggest concern with your hair right now?

5: If anything, what are you specifically wanting most?

6: What are you specifically not wanting?

7: Are you wanting to keep depth at the root area or are you wanting maximum coverage?

8: How long do you typically go between appointments?

9: Do you want the lightness more through the ends or throughout all of your hair?

10: Do you want lighter and brighter pieces around your face?

11: Do you tend to pull your hair up a lot? (then framing around the entire hair perimeter is necessary)

12: What products are you currently using on your hair?

13: Do you prefer more dimension throughout your hair or would you prefer to be mostly light?

14: Do you prefer ribbons of lightness (slightly chunkier) or thinner smaller sections that provide more of a seamless look?

15: Do you struggle with brassiness?

16: Are you wanting white just because you don't want yellow?

17: How often do you wash your hair?

18: Is this goal one that you are willing to work towards?

19: What does balayage mean to you?

20: Are you currently using purple or blue shampoo?

I hope these questions have helped to give you an idea of what to ask your clients. Listen to your clients and always under promise and over achieve.